The Office of Information Technology Help Desk moved locations Friday.

The desk is now located in Fondren Library West instead of its original location on the fourth floor of Blanton.

The Help Desk is making a few other changes to make their services more accessible to students.

The Help Desk, Student Tech Team and Field Support Team are now available for support via LiveChat.

Students and faculty can visit remotesupport.smu.edu to receive help on technological issues.

The IT support services department can assist students and faculties with all University computers, as well as applications on both Macs and PCs.

When the semester begins on Aug. 22, the Student Help Desk and reception area will also offer extended support during the evenings and weekends.

Changes are also being made to the phone support system at the Help Desk.

Voice-mail will no longer be available; customers seeking help will have to either wait for the next available staff member or email their request to [email protected].